Before you consider investing in a kiosk for your business it would be prudent to familiarise yourself with the terminology and jargon affiliated with the technology so please explore some of the most common terms in the glossary below. We’ll be adding to this list over time but if you come across a term you […]
If your business has invested in digital signage, or is considering investment in the future, you may be trying to decipher tangible ROI but this can be a difficult task if the signage is only used to promote awareness of your brand. In order to unlock the true potential of digital signage a little marketing […]
Having a large kiosk is all well and good but if you’re a little low on space in your office or business headquarters, there may be more appropriate options for you to consider. Desktop kiosks can be a great alternative to large, freestanding kiosks as they can be placed on any counter top or table […]
As we all know, touchscreens are fast becoming the only viable option for many businesses as they attempt to reach out to customers and refine their internal procedures. Touchscreens and kiosks offer ease of use on a level that can’t be match by more archaic technology and the population is now so familiar with touchscreens […]
Kiosk Summit North was the first in a series of two one-day conference focused events for the self service industry, taking place at Manchester’s Etihad Stadium on 19th October 2016. The Summit brought together all of the industries thought leaders in one place, consisting of education, networking and debate. It also provided an opportunity for deployers, […]
Touchscreen devices such as mobile phones, EPOS and self-checkouts in supermarkets are now the norm with the younger generation but all the evidence is suggesting that they are being adopted by older people too due to their simplicity of use. Traditionally, surveys were carried out using a mostly paper-based process with customers prompted to fill […]
Unlike a television screen, touch screens don’t come in too many different types (LCD, Plasma etc). Instead, they are generally considered to be resistive or capacitive depending on how they react when pressure is applied to them – that’s basically the only difference that affects usability but there are a lot of considerations when […]
Despite the best efforts of the customer service industry to promote intimate, personal service; the government have introduced National Indicator 14 which stipulates a target for local councils to avoid encouraging their constituents to interact with their local authorities and community figures – doesn’t this sound negative? Well, actually, limiting interaction with local authorities […]