The contactless revolution is well underway in West Yorkshire with a staggering 80,000 contactless transactions recorded across First West Yorkshire services in just over a month, latest research reveals. The news comes as operators and suppliers including First West Yorkshire, West Yorkshire Combined Authority (WYCA) and Cammax have teamed up to launch a number of […]
The introduction of new contactless-enabled payment technology is completely transforming bus travel in the UK as transport groups and manufacturers work hard to reduce costs and improve efficiency across the network. It has been a while since Transport for London (TFL) bought in a 2014 ruling that demanded cash free payment methods be included on […]
The last few years have given rise to what some commentators are heralding as a ‘transport ticketing revolution’ with operators, councils and stakeholders investing heavily in modernising infrastructure and deploying SMART ticketing initiatives across many parts of the UK. There’s no doubt that SMART technology now pervades many aspects of our lives. From SMART energy […]
In the face of continuous budget cuts and other challenges, a growing number of public sector organisations are now turning towards kiosk solutions in a bid to reduce queues, collect missed revenue and improve operational efficiency. In this post we will explore the many applications of self-service kiosks in public sector settings before assessing the […]
We probably take for granted just how much we use touch screen technology today. The chances are you’re probably reading this article from one now. The world has been taken over by the proliferation of mobile devices and most of us would likely sway towards a tablet rather than a desktop computer to do any […]
Businesses across many industries have turned to kiosks in order to engage consumers and expand brand reach. Whilst some businesses are able to meet their specific goals with out-of-the-box solutions, many companies require a more tailored solution that is unique to their service or product. Custom kiosk design helps businesses create a fully customized self-service solution […]
Has your business introduced a new customer-facing technology and struggled to bring customers on board? If so, you’re not alone, as people are notoriously resistant to change and alternative ways of doing things. Let’s say that you’ve just installed some new, self-service kiosks, for example, for the purpose of reducing wait times and enhancing the […]
We live in an age of self-service, where customers are increasingly empowered to take control of their individual needs from purchasing tickets all the way through to following directions. Across the UK, more and more companies and public service providers are turning to self-service solutions including many of the nation’s biggest airports. From an operational […]