Streamline Sales With a Ticket Kiosk

Before technology become weaved into the fabric of everyday life relying upon over the counter interaction was second nature. There was no other alternative and human-to-human contact was the traditional approach to completing an in store purchase. However, societies reliance upon technology has inevitably changed the manner in which we go about our day-to-day business.

Customers want what they are used to – easily accessible information – and as such, Ticket Kiosks are starting to pop up everywhere; in car parks, cinemas, train and bus stations, airports and so on.

Reducing labour costs

Ticket kiosks also have the benefit of working around the clock, ensuring that customers can still make ticket purchases outside of ticket-office operating hours. This means that it is not necessary to employ extra staff during peak or out of operating hours; rather, through automated sales you can reduce labour costs, manage traffic flow and increase sales revenues. Ticket kiosks fulfill an important role by automating mundane activities usually carried out by staff; therefore streamlining processes and taking costs and resources out of the supply chain.

Improving customer experience

Customer experience is especially important in a world saturated by choice, and with self-service is leading the way in 2013, it’s important to make sure you are offering your customers what they want. To support this, analysts at Mintel named automated self-service as one of the biggest areas of opportunity and opportunity for businesses.

To ensure that your business is delivering the optimum user experience you need to empower your customers, with immersive and interactive devices that they are drawn to. Innovative self-serve ticket kiosks allow customers to engage with the kiosk, explore their choices and make their purchase, independently. Not only can customers purchase tickets completely unassisted, but they can also enjoy the benefits of reduced queueing time; resulting in faster and more convenient transactions. The better the experience, the higher the customer satisfaction and, ultimately, the higher your return on investment.

Optimising your solution for the environment

With today’s emerging eco friendly technologies you can ensure that your Ticket kiosk is optimised to produce the best results for your business, at little cost to the environment. With Power Save Mode capabilities your kiosk can save energy by turning off automatically. By setting your kiosk to shut down when not in use you can save energy and be kind to the environment.

Other benefits include:

  • 24/7 operating hours
  • Increase ticket sales
  • Multi-lingual
  • Reduced waiting times
  • Save on staff overheads
  • Improved customer satisfaction

If you’re thinking about investing in a Ticketing Kiosk read our top tips for successful kiosk deployment. Alternatively, contact Cammax today and find out more about how a Ticket Kiosk could be beneficial to your business.

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