2015: A Year in Review

It has been an exciting 2015 here at Cammax, with plenty of exciting opportunities and collaborations to keep us busy. We’ve blogged our way through the year, keeping you up to date with industry news, as well as what we have been getting up to ourselves. Of course, we’re sure it’s been a busy year for all of you so here’s a roundup of what went on in 2015.

We have been busy implementing kiosks throughout the UK transport industry, including deploying 17 new kiosks throughout South Yorkshire and 100 in Nottinghamshire. These ticket kiosks allow customers to purchase and top up travel cards and use these on several forms of public transport. As well as opening up ticket options to those unable to get to ticket offices in opening hours, it reduces boarding times as people are not waiting for change.

One of the things we are most proud of from 2015 is being invited to attend several events this year, including Transport Card Forum, Transport Ticketing Global and Smart Ticketing & Payments Conference.  It was an incredible experience and privilege to be able to listen and debate with ticketing leaders from around the world, as well as being able to share our insights into the ticketing industry.

We looked at whether public transport should be free, with arguments for including increased service efficiency, reduced road congestion and faster boarding times. Ultimately, public transport can never be free; if it is not paid for by passengers, it will be paid for by the taxpayer. We rounded up the article with thoughts on how smart ticketing systems can help to work towards a faster, more efficient public transport system without putting a financial burden on the UK.

We have also worked with the public sector, installing kiosks in several local councils which has allowed for people to pay for council services including tax, parking fines and permits. By implementing kiosks in local council offices, there is a reduced demand for staff to carry out transactions, freeing them up for other jobs. It also helped to increase council collection rates, as customers who are unable to navigate around websites or use phones can now enjoy shorter queue times.

Having also worked with the NHS implementing kiosks throughout several A&E departments, we looked at the benefits which prescription kiosks can bring to A&E; namely, helping to bring in previously lost revenue as patients are able to purchase prescriptions outside of manned office hours. Prior to these kiosks, patients were often given prescriptions free of charge which would see departments lose as much as £75k per annum.

As you can see, it has been an incredible year for us, and we are looking forward to continuing our success throughout 2016. Happy New Year!

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