PandG

P&G Fast Track Check In SystemArrow

Cammax won a competitive tender run by Procter & Gamble to develop and implement a multi-lingual goods-in queue flow management system for their busiest 24/7 distribution centre in the South East of the UK. Working closely with our customer on the project, we successfully delivered our Fast Track Check-in System on time and within budget. The new system has significantly improved the efficiency of the gatehouse operations at P&G’s busiest distribution centre and is expected to be implemented in other busy international locations.

The project remit was to provide an efficient solution that could drastically reduce the queues of HGV’s at their gatehouses and cut down the time it took for UK and Foreign goods vehicles to securely enter into their very busy distribution centre operations and complete their given tasks onsite (unload, load goods etc) The communication challenges between drivers and staff had to be improved via the new system, thereby improving the driver/staff experience, shrinking queues, saving time and money. The solution was to incorporate two weather proof touch screen kiosks per goods-in lane, one for left hand drive and one for right hand drive vehicles. Each kiosk required two screens; one situated at cab level for communicating with gatehouse staff and one for site health and safety information and wayfinding map and directions for the drivers’ destination(s) within the distribution centres. The system had to cater for communicating in seventeen languages and follow P&G’s business processes.

Our Solution

Our response to P&G’s project scope was to design and develop a bespoke hardware and kiosk software solution that could be easily tailored to cater for each distribution operation’s unique needs. Incorporating our innovative multi-lingual Queue Flow Management software suite, UK and European drivers can now communicate efficiently with site operators using the kiosks’ intuitive touchscreen system. Although the system operated by P&G is a stand-alone application, it can also integrate with organisation’s existing IT infrastructure with ease if required. Each unit has our multi-lingual goods check-in software application, which is both easy to use and significantly speeds up the vehicle’s check-in process.

Benefits

  • Communication in multiple languages with ease
  • Speeds up goods check-in times
  • Improved driver experience
  • Reduces gatehouse/goods-in operating costs
  • Automatically logs stats on every vehicle check-in
  • Provides user stats / management reports on demand
  • Tailored to meet each operations unique needs
  • Future-proof design (evolve to meet new demands)
  • Integrates with existing systems and business processes

Share this Case Study