Orange E-Top Up
Orange Retail have a large number of pre-pay users and these customers often wanted to purchase airtime top ups for their phones at busy times. Orange thus needed a queue busting machine within the busier stores in their Retail Estate. Cammax developed a self serve e-top up machine for Orange Retail. Two types of bespoke machine were developed for Orange, a standard machine and also a slim line machine for stores with limited floor space.
The machine could be built into the store fit out. In addition Cammax also developed an external machine, which enabled customers to top up their phone without even having to come into the store.
Orange installed self serve e-top up machines throughout the Orange Retail Estate which reduced queues substantially in busy stores, dramatically improved customer satisfaction and increased overall store sales.
Cammax provided Orange with a comprehensive service and maintenance package and the machines have proven to be very successful. In total Cammax provided over two hundred and seventy machines throughout the Orange estate.